Shipping & Delivery Policy

Shipping & Delivery Policy of Gopanear

Last updated: September 29, 2025

At Gopanear, we provide a subscription-based digital service. Since our platform delivers software, templates, and online tools, there is no physical shipping of products. Instead, delivery of services occurs digitally through account activation and access to our platform.

  1. Nature of Services

    • Our offerings include web app builder tools, templates, add-ons, and subscription plans.
    • All services are delivered digitally via your registered account after successful subscription or purchase.

  2. Service Activation & Delivery

    • Upon confirmation of payment, your subscription is typically activated instantly or within a few minutes.
    • You will receive an email notification confirming your subscription, along with details on how to access your account.
    • In some cases, custom solutions or add-on integrations may require additional setup time. Any such timelines will be communicated to you.

  3. No Physical Shipping

    • We do not ship physical products. All Services are cloud-based and accessible online.
    • Any references to “shipping” or “delivery” on invoices or documents pertain only to the digital activation of Services.

  4. Delays in Activation

    • While most subscriptions are activated instantly, delays may occur due to:
      • Payment verification issues.
      • Technical errors.
      • Manual review for suspicious or fraudulent activity.
    • In such cases, our support team will work to resolve the issue at the earliest possible time.

  5. Custom Solutions & Enterprise Delivery

    • For enterprise plans, custom SaaS builds, or advanced integrations, delivery timelines may vary depending on project scope.
    • Estimated timelines will be shared during the onboarding or project discussion phase.

  6. Contact & Support

    • If you face any issues with subscription activation or digital delivery, please contact our support team:
    • business@gopanear.com / Help
    • We are committed to ensuring smooth and timely access to our platform.