Refunds & Cancellation Policy
Refunds & Cancellation Policy
Last updated: September 29, 2025
At Gopanear, we provide a subscription-based digital service. Please read this Refunds & Cancellation Policy carefully before subscribing to our platform.
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No Refund Policy
- All payments made for subscriptions, add-ons, templates, or custom solutions are non-refundable.
- Once a subscription or purchase has been processed, we do not provide refunds, whether in full or partial, for any reason, including :
- Accidental purchases.
- Change of mind.
- Unused subscription time.
- Dissatisfaction due to individual expectations.
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Subscription Cancellations
- You may cancel your subscription at any time through your account dashboard.
- Cancellation will stop future billing, but you will continue to have access until the end of your current billing cycle.
- No refunds will be issued for any unused portion of the subscription period.
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Custom Solutions & One-Time Services
- Payments for custom SaaS builds, integrations, or professional services are also non-refundable.
- Delivery timelines for custom projects will be agreed upon during onboarding, and payments are considered final once the project begins.
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Failed Payments
- If a recurring payment fails, your account may be suspended until payment is successfully processed.
- We are not responsible for any data loss or service interruption due to non-payment.
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Exceptional Circumstances
- In rare cases of billing errors caused by us, we will review and, if valid, correct the charge.
- Beyond such errors, no exceptions will be made to our no-refund policy.
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Contact & Support
- If you have questions regarding billing or subscription cancellations, please contact us at:
- business@gopanear.com / Help