Privacy Policy
Privacy Policy
Last updated: September 29, 2025
At Gopanear, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our system builder platform, related services, and marketplace offerings.
By creating an account, accessing our platform, or using our services, you agree to the terms described here.
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Information We Collect
- Account Information Name, email address, phone number, and login credentials. Billing and subscription details (e.g., payment method, invoices, plan type). Verification information if required for identity or compliance purposes.
- Project & Content Data Websites, webapps, mobile apps, and templates you create using our system. Uploaded files, media, databases, and configurations. Domain names, DNS records, and SSL certificates managed through our platform.
- Developer & Marketplace Data Templates, modules, and add-ons uploaded by developers. Transaction records for template/add-on purchases and revenue sharing.
- Technical & Usage Data IP address, device type, operating system, and browser information. Logs of account activity, API usage, and feature interactions. Cookies, session identifiers, and analytics data.
- AI Feature Data Prompts and inputs submitted to AI-powered tools (e.g., “Build with AI”). Generated outputs (UI, code, or content) returned to your account. Limited storage for service improvement, but never for unrelated marketing.
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How We Use Information
- Provide and improve the system builder platform.
- Process payments and manage subscriptions.
- Enable deployment of websites, apps, and APIs.
- Secure your projects with monitoring, backups, and fraud detection.
- Support customer service and technical troubleshooting.
- Personalize your dashboard and suggest relevant templates or add-ons.
- Send service updates, feature announcements, and important alerts.
- Comply with legal and regulatory requirements.
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Data Ownership & Control
You own your projects. All content, designs, code, and configurations created in your account remain your intellectual property. We do not claim ownership of customer projects or developer templates.
You may export, transfer, or delete your data at any time. When you delete an account, associated projects and personal data are removed from our active systems (subject to backup and legal retention obligations).
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Sharing of Information
We never sell personal data. Information may be shared only in these circumstances:
- Service Providers: Payment processors, hosting infrastructure, AI engines, analytics, and customer support tools.
- Developers & Marketplace Vendors: When you purchase their templates, add-ons, or services.
- Domain Registrars & SSL Authorities: If you buy or manage domains and SSL certificates through Gopanear.
- Legal Compliance: When required to respond to lawful requests by public authorities.
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Data Security
We employ multiple security layers to protect your data:
- Encrypted data transmission (TLS/HTTPS).
- Access control with multi-factor authentication options.
- Role-based permissions for team accounts.
- Regular system monitoring, vulnerability testing, and audits.
- Automated backups with disaster recovery measures.
However, no system is entirely immune to threats. We cannot guarantee absolute security, but we continuously work to strengthen protections.
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Cookies & Tracking
We use cookies and similar technologies to:
- Authenticate users and maintain secure sessions.
- Remember preferences and project settings.
- Collect analytics to understand platform usage.
- Deliver marketing and promotional campaigns (with your consent).
You can manage or disable cookies via your browser settings, though some features may stop working.
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Marketplace & Third-Party Integrations
When you interact with third-party templates, add-ons, or integrations:
- Data may flow directly between your account and the third-party service.
- Each third-party’s privacy practices are governed by their own policy.
- We are not responsible for third-party policies, but we vet integrations for reliability and security.
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AI Features
- Your prompts and outputs are stored temporarily to deliver results.
- Data may be processed by trusted AI providers.
- We do not use your private project data to train public AI models.
- Sensitive or confidential inputs should be entered with caution.
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Data Retention
- Account data is stored as long as your account remains active.
- Billing and transaction data may be retained for legal and tax compliance.
- Backups may store deleted content for a limited period before automatic purge.
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Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect information from children. If we become aware of such data, we will delete it immediately.
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Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete personal data.
- Download your data in a portable format.
- Restrict or object to certain data processing.
- Withdraw consent for marketing communications.
Requests can be made by contacting us at support@gopanear.com.
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International Data Transfers
As a cloud platform, your data may be processed in data centers located outside your home country. We ensure that transfers comply with applicable data protection laws (e.g., GDPR, CCPA).
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Changes to This Policy
We may update this Privacy Policy to reflect platform changes, legal obligations, or security improvements. Updated versions will be posted on this page with a new “last updated” date.
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Contact Us
For questions or concerns about this policy, contact us at:
- Email: support@gopanear.com
- Address: 4th Floor, Office No-410, Unique Square, Singanpore, Katargam,Surat City, Surat- 395004, Gujarat, India.